AEO India
Benefits & Tiers
Tier Detail AEO LO

AEO LO

Logistics Operator (LO) tier for service providers that handle, store, transport, or manage cargo — enabling trusted custody and smoother supply-chain operations (as applicable and risk-based).

Apply for AEO LO Back to comparison
At a glance
Logistics Operator
Best for
Custodians, ICD/CFS, warehouses, transporters, freight operators
Typical timeline (indicative)
X–Y weeks
Key focus
Cargo custody, facility security & process integrity
Benefits Eligibility summary Typical timeline Documents
Benefits

What you get as AEO LO

Designed for logistics service providers to strengthen trusted custody across the supply chain. Replace with official LO wording as per guidelines.

Trusted custody recognition
Formal trusted-trade credential for logistics operations and cargo handling.
Stronger security posture
Improved facility, access control, and incident-management discipline.
Smoother operational flow
Better predictability for handoffs, transfers, and process coordination (as applicable).
Standardised SOPs
Clear procedures for receiving, storage, movement, sealing, and delivery.
Better query readiness
Faster internal response through organised records, logs, and escalation paths.
Assurance to partners
Improves confidence for clients and supply-chain partners with documented controls.
Eligibility

Eligibility summary

Snapshot for LO applicants. Link to official eligibility criteria and extant instructions for final wording.

  • Valid authorisations / registrations relevant to operations (e.g., custodian/warehouse/terminal permissions), as applicable.
  • Demonstrated compliance record and ability to maintain auditable operational logs and records.
  • Facility security and access control measures (visitor/vehicle controls, perimeter, CCTV where applicable).
  • SOPs for cargo receipt, storage, movement, sealing/locking, handoff, and incident response.
  • Staff training and defined responsibility matrix for custody, safety, and reporting.
View official eligibility Download checklist
Timeline

Typical lifecycle

Same structure as other tiers for consistency.

  1. Step 1
    Apply
    Submit guided application + LO-specific documents and SOPs.
  2. Step 2
    Validate
    Facility/process validation: custody, access, records, security controls.
  3. Step 3
    Certify
    Decision and certificate issuance.
  4. Step 4
    Monitor
    Ongoing compliance, updates, and renewals (as per programme rules).
Align durations and evidence requirements with official SOPs and portal workflow.
Documents

Document checklist

Keep the checklist layout identical across tiers for usability and training.

LO checklist (preview)
Replace with official list and mandatory/optional markers
Download pack
Authorisations / licences (as applicable)
Copies of operational permissions relevant to your LO role (custodian/warehouse/terminal etc.).
Mandatory
Facility & access security plan
Perimeter/access control, CCTV coverage (where applicable), visitor/vehicle controls, security patrols.
Mandatory
Cargo custody SOPs & logs
Receipt, storage, movement, handoff, seal control, discrepancy handling, incident reporting.
Mandatory
IT / record integrity controls
Access rights, audit trails, data retention, backup/BCP (as applicable to operations).
Recommended
Training & responsibility matrix
Staff training records and role assignment for custody/security/reporting.
Recommended
For LO, add sample log formats (visitor/vehicle logs, seal logs, incident logs) to reduce ambiguity and speed up submissions.